Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to suggest a topic we haven't covered yet, we'd love to hear from you. This page explains the best ways to reach our team and what to expect once you do.
How to Contact Our Team
Email is the most reliable way to get in touch. Every message is read by a real person — we don't use automated responses as a substitute for a genuine reply. Write to us at [email protected] and we'll aim to get back to you within two working days.
To help us respond as quickly as possible, please include a brief description of your enquiry at the top of your message. That way it reaches the right person without delay.
What You Can Write to Us About
We welcome all kinds of messages. Here are the most common reasons Australian players and industry contacts get in touch:
- Casino review questions — If you'd like more detail about any of the casinos we've reviewed, including their bonuses, payout speeds or game ranges, ask away and we'll do our best to help.
- Corrections and factual updates — We take accuracy seriously. If you've noticed information that looks out of date or incorrect — a changed bonus amount, a new licence detail, a withdrawn payment method — please flag it. We review and update our content regularly, and reader tips genuinely help.
- Content suggestions — Is there a topic you'd like us to cover? A payment method comparison, a guide to pokies volatility, a breakdown of wagering requirements? We shape future content around what our readers actually need, so suggestions are always welcome.
- Editorial and partnership enquiries — If you represent a casino operator, software provider or industry body and would like to discuss how we work, please introduce yourself and outline what you have in mind. We'll review all approaches on their merits.
- Responsible gambling concerns — If you or someone you know is finding it difficult to manage their gambling, please mention this in your message. We'll point you towards appropriate support services available to Australian adults, including the national helpline at Gambling Help Online (1800 858 858).
What to Expect After You Email Us
Once your message arrives, it goes to a member of our editorial team. We aim to respond within two Australian business days. During particularly busy periods — such as following a major content update — it may take a little longer, but we will always follow up.
If your enquiry is time-sensitive, please say so in your subject line and we'll prioritise accordingly.
About Our Editorial Standards
Online Casinos Australia researches and compares offshore casino operators available to Australian players. Our reviews cover licensing, bonuses in AUD, pokies and table game ranges, payout speeds, payment methods and mobile compatibility. Our rankings are based on editorial assessment — commercial relationships with operators do not determine position.
If something we've published has affected your experience — positively or otherwise — we want to know. Reader feedback directly influences how we review, update and weight our content. You can read more about how our comparisons work across the site, including our coverage of non-GamStop casino options for players seeking specific licensing arrangements.
Our content is authored and reviewed by our editorial team. The author responsible for this site's casino comparison content is Taj Hennessey. All published information is fact-checked on a rolling basis, with the most recent review completed in August 2026.
A Note on Player Eligibility and Legal Standing
The casinos covered on this site are offshore operators. They are not licensed by an Australian domestic authority, as Australian law does not currently provide for domestic interactive gambling licences for casino-style products. Players in Australia may access these sites under their own jurisdiction's laws, but it is each player's responsibility to understand their local obligations before registering.
All casino products on this site are intended for adults aged 18 and over. If you have a question about eligibility, age verification or responsible gambling tools available on a specific site, please send us a message and we'll share what our research shows.
We're Here to Help
Comparing online casinos involves a lot of moving parts — bonus terms, payout timelines, game catalogues, licensing details. If something in our coverage isn't clear, or you want a second opinion before signing up somewhere, drop us a line. We can't make decisions for you, but we can share what our research has found.
Thanks for taking the time to visit. We look forward to hearing from you.